Guest Speakers:
Matthew Littlefield, President & Principal Analyst, LNS Research
Dirk Dusharme, Editor in Chief, Quality Digest
Abstract:
Today’s manufacturing industry is a complex global ecosystem, consisting of original equipment manufacturers, strategic partners, and multiple tiers of small and medium sized enterprises. Whether you make drugs, devices, biologics, food or electronics you are responsible for your suppliers. If a supplier makes a mistake, it’s you the FDA comes after. This webcast, co-sponsored by Sparta Systems and Quality Digest, was designed to cover Supplier Quality Management (SQM) from every angle. Dirk Dusharme, Editor in Chief at Quality Digest hosted the interactive session and Matthew Littlefield, President and Principal Analyst at LNS Research, who presented research on best practices and industry trends that impact how leading manufacturers manage supplier quality.
Hear questions and answers on how Enterprise Quality Management Solutions (EQMS) can assist in supplier on-boarding, and ongoing supplier maintenance. Industry trends and best practices were also discussed for managing supplier audits, supplier nonconformance management, supplier corrective action request (SCAR) management, and supplier rating/score-carding. Finally, the benefits of a robust supplier quality management program were discussed with a focus on improved revenue growth, profitability, product quality, new product introductions, and customer satisfaction.