In regulated industries, a large amount of quality event data is captured and stored in tables, databases, or Enterprise Quality Management Systems (EQMS), with hidden value beyond just querying information about a given event. Critical quality data such as customer complaints, audits and audit findings or process deviation becomes highly valuable – even in non-regulated industries – when transformed, aggregated, correlated and visualized to help answer important questions such as:
Why do certain quality processes take longer to complete than others? Which of my suppliers/contract manufacturers have the most audit findings or complaints?What are the bottlenecks in my change control process?Ultimately, the quality data collected can and should be used to measure not only your product quality, but also the effectiveness of your supply chain and your manufacturing quality system. The resulting analysis can provide actionable insights for your organization, such as when to audit or switch poor-performing suppliers, or what quality workflow process could be streamlined.
Listen to Jamie Chumas, Product Manager for Sparta Systems, and Dirk Dusharme, Editor-in-Chief for Quality Digest, as they discuss the data and dashboards organizations should capture in order to make strategic decisions. Learn how today’s leading manufacturers effectively analyze their quality data to derive meaningful and actionable information to improve the business.
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