Read more about the features and benefits of the 123Compliance Complaint Management Solution.
Quality and compliance processes must be validated, and maintained in accordance with internal Standard Operating Procedures (SOP’s), corporate policies and external standards and regulations.
The 123Compliance Complaint Management system manages the customer complaint life cycle in accordance with FDA regulations from intake through further investigation, root cause analysis and reporting to regulatory agencies. In addition, the complaint management system comes bundled with the 123Compliance Platform making it fully compliant with 21 CFR Part 11 including full audit trail and electronic signature functionality.