Global Quality Management as a Business Imperative
 

Webcast Summary:

Senior Analyst at Forrester Research, Roy Wildeman, will introduce the topic, explain why quality and compliant manufacturing is more than ever a business imperative. He will then explore best practices in what to look for in a Quality Management Solution.
 
Jon Voss, Vice President, Corporate Quality Operations Systems at Genzyme will then provide a case study - offering an overview of the approach Genzyme used to overcome the challenges of implementing a global quality management solution.  Participants will hear lessons learned, metrics for success and visions for the future. 

Guest Speakers:
Roy Wildeman, Forrester Research
Jon Voss & Dave Dentino, Genzyme Corporation